Neff’s research was inspired by a personal crisis. In the late 90s, she was going through a painful divorce. “It was very messy, and I felt a lot of shame about some bad decisions I had made.” Looking for a way to cope with the stress, she signed up for meditation classes at a local Buddhist centre. The practice of mindfulness did indeed bring some relief, but it was their teachings about compassion – particularly, the need to direct that kindness toward ourselves – that brought the greatest comfort. “It just made an immediate difference,” she says.